Central SOP & handbook storage
Upload company policies, handbooks, SOPs, guidelines and forms into one organised library.
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Stop answering the same question every day
Centralise your company SOP, handbooks, policies and guides in one secure system — then let AI answer staff questions instantly from your own documents, day or night.
Features
Store, search and automate answers
One library for everything your team is expected to know, with an AI that reads it for them.
AI-powered smart Q&A
The AI reads your documents and answers employee questions automatically from your own uploaded content.
Fast full-text search
Find any policy, clause or step instantly instead of scrolling through long PDFs.
Easy document upload
PDF, Word, text files and images — the system processes the content for the AI automatically.
Role-based access control
Decide who can view, edit or publish sensitive company documents.
Real-time document updates
Update an SOP once and the AI immediately answers from the latest version.
How it works
Four steps from PDF to answer
No tagging, no rebuilding your documents. Upload what you already have and the system does the rest.
1
Upload your SOP, handbook or company policy documents.
2
The AI reads, organises and learns your content.
3
Employees ask questions in natural language.
4
The AI replies with accurate answers taken from your official documents.
Why it pays off
Save time and cut repetitive questions
The questions your managers answer over and over are already written down somewhere. This makes that answer findable.
- Stop answering the same HR, operations and policy questions every day.
- Employees get instant answers 24/7 without waiting for a manager.
- Everyone follows the same official SOP, so miscommunication drops.
- New staff onboard faster with self-service guides and automated Q&A.
- Management time goes to growth instead of repetitive queries.
- Consistent answers across every department and branch.
Why choose it
Built for the way teams actually ask
Secure, centralised and available wherever your people are.
AI powered
Save time
Mobile friendly
Secure & organised
Questions
Knowledge base questions, answered
What teams ask us before rolling it out.
What is the OneCloud BBS Knowledge Base?
It is a secure system that centralises your company SOP, handbooks, policies and guides in one library, and uses AI to answer staff questions automatically from those documents, so the same questions stop coming back to managers every day.
How does the AI answer questions?
You upload your SOP, handbook or policy documents. The AI reads, organises and learns your content. Employees then ask questions in natural language and the AI replies with answers drawn directly from your official documents rather than from general knowledge.
What file types can I upload?
PDF, Word documents, text files and images. The system automatically processes the content so the AI can use it.
Can I control who sees which documents?
Yes. Role-based access control lets you decide who can view, edit or publish sensitive company documents.
What happens when a policy changes?
Update the document once and the AI immediately uses the latest version, so staff are never answered from an out-of-date SOP.
Can staff use it on their phones?
Yes. The knowledge base and its AI answers are accessible from any device, which makes it practical for floor staff and people working across branches.
Put your SOP to work
Talk to us about loading your handbooks and policies, and give your team answers instead of a queue.